We provide robust Software Asset Management solutions to help you control software usage and costs effectively. Our services include optimizing license allocation by identifying underutilized or unused software, thus eliminating unnecessary expenses. Real-time usage monitoring helps you assess actual demand and improve license efficiency. We ensure audit preparedness by maintaining accurate records of software entitlements, installations, and usage, ensuring compliance with vendor terms. Additionally, we manage software renewals and upgrades proactively to avoid disruptions in service or compliance gaps.

Our Configuration Management service focuses on establishing and maintaining an accurate and dynamic Configuration Management Database (CMDB). We start by identifying and classifying all Configuration Items (CIs), including hardware, software, and network components. We map relationships between these CIs to help understand service dependencies and improve root cause analysis during incidents. By tracking version changes and updates, we support better change control and risk management. Governance is maintained through strict access controls and audit trails, ensuring data confidentiality and integrity throughout the system lifecycle.

Elitser’s Contract and Warranty Tracking solutions offer centralized management of all IT-related agreements including software licenses, SLAs, AMCs, and vendor contracts. We implement automated alerts and reminders to notify stakeholders before renewal deadlines, warranty expirations, or contract terminations. Our services enable detailed tracking of vendor obligations and performance metrics, helping organizations enforce accountability and improve vendor relationships. With better visibility into contract data, organizations can make informed decisions, reduce risks, and optimize their procurement and budgeting strategies.